Content and Complaint Policy

Established on [22 December 2024]

Company means Enjoyable Tech. Ltd

Website means https://enjoyx.com/

1. INTRODUCTION
   This Policy describes important aspects related to the content distributed through our Website. We have established this policy to clarify which content is considered consensual and/or legal and provide information about our reporting mechanisms.
   
   If you are a User or Member of our Website, this policy forms part of your agreement with us.
   
   Whether or not you are a User or Member of our Website, you can use this policy to alert us to any complaint which you have relating to the Website.
2. INTERPRETATION:
   In this policy, defined terms have the same meanings given to them in the Terms and Conditions.
   The term “business days” means any day which is not a Saturday, Sunday or public holiday in the Republic of Cyprus.
3. CONTENT
   
   1. Valid And Proper Documentation: we obtain and maintain valid consent and proper release documentation for all persons depicted in the content uploaded on our Website. Revenge pornography, unauthorized recordings, or any content shared without the explicit consent of all parties involved is prohibited.
   2. Child Sexual Abuse Material: we have zero tolerance towards any material that sexualizes, sexually exploits or endangers minors. Any content featuring or depicting a child is strictly forbidden on our Website. Minor or child means any person below 18 (eighteen) years old or below the majority age in their respective jurisdiction.
   3. Legal Content: all content on our Website complies with all applicable laws and regulations and does not violate the rights of others or promote illegal activities.
   4. Bestiality: content on our Website does contain sexual acts between animals and humans.
   5. Copyright infringement: copyrighted content means any material that is protected by copyright law and that is not owned by the Company or for which the Company does not have the permission to use. Our Website does not distribute copyrighted content.
4. REPORTING MECHANISM
   If you encounter any of the above content on enjoyx.com, please report it to us via completing our online Complaint & Content Removal Form.
   Alternatively, you may send an email to , including the required information in the body of the email.
5. REPORTING BY EMAIL
   We strongly encourage you to report any violation of this policy by using our Complaint & Content Removal Form.
   However, if you choose to report by email, please include specific and detailed information about the content in question, including any relevant URLs or identifiers, the reason for the report, the nature of the complaint (e.g., non-consensual content, potential child exploitation etc.), whether you appear in the reported content and any other information that might help us resolve your request. If you are acting on behalf of someone else, please indicate this and provide your association with this person.
6. CONFIDENTIALITY
   Any requests are treated as strictly confidential. Personal data of the person who submitted the Complaint & Content Removal Form or request via email will be used only for the purpose of investigating and resolving the reported issue.
7. RESOLUTION AND TIMEFRAME
   
   1. Our dedicated team will in good faith conduct a review of the reported content to determine whether is compliant with this policy.
   2. If we require further information or documents from you, we will contact you using the details provided in the Complaint & Content Removal Form or included in the email you used to send us your complaint or report content.
   3. If we determine that the reported content is illegal, it will be removed immediately upon assessment and verification of its illegality, and we will notify you by email.
   4. All complaints will be reviewed and resolved no later than within 7 business days from the date of the receipt of the content removal request. Within this timeframe, we will inform the complainant about our findings and the actions that were taken.
8. APPEAL AND CONSENT VERIFICATION PROCESS
   
   1. Any person depicted in the content published on our Website has the right to appeal against any decision made by us that does not concur with their claim of lack of consent.
   2. Such a person must appeal in writing within 30 days of receiving our decision by replying to the email sent to them informing them of our decision.
   3. Upon receiving an appeal, we will initiate a new individual review process to verify that we obtained appropriate consent from the depicted individual.
   4. During this process, we will take all necessary steps to confirm the validity of the consent provided, including checking and verifying the validity of the release and other relevant documents we have on record.
   5. Following this second review, we will notify the complainant of our decision in writing, providing a detailed explanation of our findings and the basis for our conclusion.
   6. Any dispute regarding our decision on non-consensual content will be submitted by us to a neutral arbitration association at our expense.
9. UNJUSTIFIED OR ABUSIVE COMPLAINTS
   If you are a user of our Website, you warrant (which means you make a legally enforceable promise) that you will not make any complaint under this policy which is wholly unjustified, abusive, or made in bad faith. If we determine that you have breached this warranty, we may suspend or terminate your user account.
10. CHANGES TO POLICY
    We reserve the right to update or modify this policy at any time. We encourage you to review this policy periodically for any changes. We will provide notice of any significant changes to this policy though our Website or via email. Continued use of the Website after any changes constitutes acceptance of the new policy.